Customers from Yangon, Mandalay and Nay Pyi Taw can now make branch appointment bookings through KBZPay

KBZ Customers in Yangon, Mandalay and Nay Pyi Taw no longer need to queue at branches to get bank services. KBZPay customers who are Lv 1.5 and 2 can now book for branch appointments through the KBZPay app. Customers are able to check for the services they need through the app and book appointments depending on the available date and time. 

Once the appointment is confirmed, please take a screenshot and bring it with you when you visit the branch on the appointment date and time.

Services available to book through the KBZPay branch appointment are –

  • Cash Deposit
  • Cheque Deposit
  • KBZPay Cash In
  • Cash Withdrawal (Branch)
  • KBZPay Cash Out (Branch)
  • KBZPay Cash Out at Agent
  • Ac to Ac Transfer (MMK-MMK)
  • Ac to Ac Transfer (FC <> MMK)
  • CBM Net Transfer
  • Account Opening (Individual/Joint)
  • KBZPay QuickPay
  • mBanking/iBanking Account Opening
  • KBZPay (Agent/Merchant) Account Opening
  • Payment Order Issuance (Cash)
  • Payment Order Issuance (AC Transfer)
  • ATM Card Issuance/Replacement 
  • PIN Lost/Error (ATM/mBanking/iBanking)
  • Txn Locked/Error (mBanking/iBanking)
  • Bank/Card Statement/Balance Enquiry
  • KYC Update (Bank/KBZPay)
  • New Cheque Book request
  • New Cheque Book Collection
  • Loan Repayment 
  • Safe Deposit Locker

Please see the step by step video on how to make branch appointments with KBZPay

To download KBZPay –
iOS –
Android –

Please make sure your KBZPay app is Lv 1.5 to use this service. Please view how to upgrade your KBZPay account here.