Customers from Yangon, Mandalay and Nay Pyi Taw can now make branch appointment bookings through KBZPay

KBZPay customers who are Lv 1.5 and 2 can now book for branch appointments through the KBZPay app. Customers looking to make a withdrawal can book appointments via the KBZPay app under the ‘Branch Appointments’ function. Walk-in customers are accepted in all KBZ Branches between 9.30am – 3pm, for all transactions except for cash withdrawals.

Please note that cash withdrawal appointments are to be made from customers’ own KBZPay accounts. Customers are also required to add in the account number of their own bank account for withdrawal services.  Customers will not be able to perform cash withdrawal with confirmation made from other KBZPay accounts.

Please see the step by step video on how to make branch appointments with KBZPay

To download KBZPay –
iOS –
Android –

Please make sure your KBZPay app is Lv 1.5 to use this service. Please view how to upgrade your KBZPay account here.