1. KBZPay Market “12.12 Special Sale” Campaign will be started from 12th December 2022 till 21st December 2022. The delivery coverages that are eligible for this Campaign are the whole country of Myanmar.
2. In order to participate in this Campaign, KBZPay Customers need to be Level 1.5 or Level 2 and if Level 1 Customers want to participate in the Campaign, they will need to upgrade their KBZPay Level to KBZPay Level 1.5 or 2 successfully.
3. The purpose of this Campaign is to provide special discounts and enjoy shipping for KBZPay Customers using KBZPay Application version 5.1 and above who purchasing from Merchant and making payment with KBZPay.The Customers need to upgrade their KBZPay Application to the 5.1 version and above.
4. 12.12 Special Sale offers special activities such as free delivery with 30,000 Kyats minimum purchase on KBZPay Market starts from 12th December 2022 (9:00) A.M till 21st December 2022. For the free delivery program and “A Lan Sar Shawt Zay” program during the Campaign period, the maximum delivery fee for free delivery is 10,000 Kyat. If the delivery fee exceeds 10,000 Kyats, the Customer has to pay the remaining exceed delivery fee.
5. Only the first 1,000 orders will be eligible for the free delivery activity with 30,000 Kyats minimum purchase starts from 12th December 2022 (9:00) A.M till 21st December 2022. 
6. In the 12.12 Special Sale “A Lan Sar Shawt Zay” activity , Customers can start using the coupon code only on 12th December, 00:00 AM. The coupon code of the products can be used only once per Customer with limited numbers of coupon codes. Customers are not eligible to use the coupon codes more than one time.
7. The Coupon received by the Customer can be used in purchasing from Merchants on the KBZPay Market and the Customer’s purchase amount must be more than the Coupon amount.
8. Customers can purchase the products from the selected Merchants via KBZPay Market from KBZPay App mini icon, KBZPay Home page banner, KBZPay Market Facebook, Viber, and KBZPay Market Official Account (5.1 version and above) for the “12.12 Special Sale”.
9. The products included in the Campaign may be limited in quantity and Customers need to purchase immediately. KBZPay will not be considered as successfully purchasing a Customer’s order without sending an order confirmation from KBZPay to the Customer and these orders can be canceled by the Merchant at any time. KBZPay will not be responsible for the delivery of these orders to the Customer.
10. KBZPay Market is the marketplace where Merchants can manage their own stores. The cancellation that happens from the Merchants’ side will not take any responsibility from KBZPay Market. However, KBZPay Market will take action against the Merchant who cancels without reasonable or credible reason and other bad behavior based on the rules and regulations set by the KBZPay Market.
11. The Customer acknowledges and agrees that KBZ shall not be liable to the Customer or any third party for any discontinuation or inability to access the Services provided to the Customers under this Campaign.
12. KBZPay and Merchants will endeavor to deliver the products within the specified delivery timeline for the purchased products of Customers who purchased from the specified townships, however, KBZPay and Merchants will not be liable if Merchants cannot deliver the products to the Customers due to force majeure events beyond the control of the KBZPay and Merchants.
13. KBZPay and Merchants shall have the right to return the products that cannot be delivered on time to the Customer due to force majeure events beyond the control of KBZPay and Merchants at any reasonable time or to refund the Customers for such products, at the discretion of KBZPay and Merchants.
14. If there is a problem related to cancellation, return, fraud case, and unqualified products, the Customer must submit to the Merchant through KBZPay Market within 48 hours after receiving the products. The Merchant shall be responsible for the exchange or refund of the products which need to be exchanged. If there is a dispute about the products between the Merchants and Customers, the KBZPay Marke decision will be final.
15. During this Campaign period, KBZPay Application 5.1 and above version Customers will be entitled to enjoy benefits stated in these Terms and Conditions until the termination or at the end of this Campaign, and all benefits stated in these Terms and Conditions will be expired at the termination or the end of this Campaign.
16. KBZ employees will not contact participants in the Campaign to ask for OTP, PIN, or Account information of Customers participating in this Campaign.
17. KBZPay Customers are strictly forbidden to cheat in any other form or manner during this Campaign. KBZPay has the right to cancel and/or ban any Customer who is suspected to be cheating in any form and/or manner.
18. In the event of any dispute arising between KBZPay Customers and KBZPay regarding this Campaign, such dispute will be examined carefully and finally resolved by the authorized officers of KBZPay without any prejudice to the statutory rights of the Customer.
19. The Customer acknowledges and agrees that there is no right to receive any compensation as a result of cancellation or termination of this Campaign for some reasons and/or variation to these Terms and Conditions without giving any notice.
20. KBZPay, at any time, shall have the right to amend or cancel or terminate the Terms and Conditions and/or Campaign and the benefits or features regarding this Campaign conditionally for some reasons without giving any notice.
21. All normal KBZPay Terms and Conditions apply.
22. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Union of Myanmar.
23. KBZ reserves the right to revise initiatives introduced in response to COVID-19 and natural disasters or force majeure events at any time, as the situation evolves. KBZ will not be liable to the Customer or any other party or be considered in breach of these Terms and Conditions for a failure to perform, or delay in performing, any such obligation set out in these Terms and Conditions while those circumstances.
24. These Terms and Conditions are made in both English and Myanmar and both versions shall be equally authentic and effective. In case of any discrepancy between the two versions, the Myanmar version shall prevail.

Phone bill winners from “KBZPay Fraud Awareness Campaign” held between November 15th to 19th can be seen in the table below.

1. Fraud Awareness Campaign period is from 15th November 2022 to 19th November 2022.
2. In order to participate in this Campaign, KBZPay Customers need to be Level 1.5 or Level 2 and if Level 1 Customers want to participate in the Campaign, they will need to upgrade their KBZPay Level to KBZPay Level 1.5 or 2 successfully.
3. Campaign objective is for KBZPay Customers to win 5,000MMK airtime top up amount by answering the correct fraud related questions  
4. To participate in this Campaign, KBZPay Customers must join as the member of the KBZPay Official Viber Channel with a blue checkmark and KBZPay Customers can participate through a post made with pin by answering the questions relating to the KBZPay Customers’ names, the registered phone numbers with KBZPay Account and any other questions relating to the account fraud.
5. Customers can not participate if they do not have a registered phone number with KBZPay Account or if they do not fill in their registered phone numbers with KBZPay Account in the link or if they cannot answer the five (5) questions correctly or if not KBZPay Level 1.5 (or) Level 2.
6. Only (100) lucky winners will be selected and bill top up rewards can be used for Voice/ Data package, Voice/ SMS within seven (7) days (from the date the reward is sent).
7. Lucky winners will be announced via KBZPay Official Viber Channel on 25th November and also the rewards will be delivered directly to their KBZPay Account on 25th November. In the case of circumstances beyond KBZ and/or KBZ’s control, the winner announcement date and the period for which the reward delivery date may change.
8. During this Campaign period, KBZPay  Customers will be entitled to enjoy benefits stated in these terms and conditions, which will expire at the end of this Campaign period. 
9. KBZ employees will not contact participants in the Campaign to ask for OTP, PIN or Account information of Customers participating in this Campaign.
10. KBZPay Customers are strictly forbidden to cheat in any other form or manner during  this Campaign. KBZPay has the right to cancel and/or ban any Customer who is suspected to be cheating in any form and/or manner.
11. In the event of any dispute arising between KBZPay Customers and KBZPay regarding this Campaign, such dispute will be examined carefully and finally resolved by the authorized officers of KBZPay without any prejudice to the statutory rights of the Customer
12. KBZPay Customer acknowledges and agrees that there is no right to receive any compensation as a result of cancellation or termination of this Campaign for some reasons and/or variation to these terms and conditions without giving any notice.
13.  KBZPay, at any time, shall have the right to amend or cancel or terminate the terms and conditions and or Campaign and the benefits or features regarding this Campaign conditionally for some reasons without giving any notice.  
14. All normal KBZPay terms and conditions apply.
15. These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of the Union of Myanmar.
16. KBZ reserves the right to revise initiatives introduced in response to COVID-19 and natural disasters or force majeure events at any time, as the situation evolves. KBZ will not be liable to the Customer or any other party or be considered in breach of these terms and conditions for a failure to perform, or delay in performing, any such obligation set out in these Terms and Conditions while those circumstances
17. These terms and conditions are made in both English and Myanmar and both versions shall be equally authentic and effective. In case of any discrepancy between two versions, the Myanmar version shall prevail.